INSTANT CONFIRMATION
If you use a Yahoo!, AOL, Hotmail or Gmail email address please add ask@rome-airport.net to your address book.
These email addresses are very popular and as a result receive a large amount of spam, or junk email. For this reason they have junk mail filters that in some cases only allow those email addresses that are in your address book to arrive in your inbox.
For this reason it is important that ask@rome-airport.net is added to your address book so that you receive any booking information or other important emails from us that relate to any tour or activity you have booked online with us.
PAYMENT POLICY
Price is per car NOT per person. Our rates are in Euros and the cost of the service will be paid in Euros cash or by credit card with a 15% service charge. If you like, you can prepay the tour at time of booking by credit card (Visa, Mastercard and Amex), please EXPRESS AUTHORIZE US TO CHARGE YOUR credit card in the “NOTE” when you make your booking. The rates include the use of our cars, English speaking driver, tolls. NOT included: meals, gratuities, entrance to museums.
CANCELLATION POLICY
Please note, there will be NO CHARGE if you cancel your reservation by e-mail within at least 48 HOURS before date of requested service. If cancellation is not done in these terms, our company reserves the right to debit the “No Show Fee” on your credit card which is the total amount of requested services.